Job Description

Job Description The Communications Specialist II coordinates telecommunications services for an assigned geographic area of the state or performs advanced operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings. Answers service-related calls for the operations center. Resolves system problems by phone or places service orders for subsequent repairs. Coordinates telecommunications services within the assigned area. Serves as liaison with vendor and agency coordinators to ensure efficient service. Reviews and verifies monthly charges; determines departmental costs. Responsibilities Coordinate telecommunications services for an assigned geographic area of the state or perform advanced operator functions supporting the state's central telephone switchboard operation. Supervise and assist attendants in the proper handling of telephone calls. Maintain directory assistance listings; answer service-related calls for the operations center. Resolve system problems by phone or place service orders for subsequent repairs. Coordinate telecommunications services within the assigned area; serve as liaison with vendor and agency coordinators to ensure efficient service. Review and verify monthly charges; determine departmental costs. Qualifications Education: High School Degree or Equivalent Work Experience: 1 year Physical Requirements Ability to perform job functions while standing, sitting, walking; climb stairs; work indoors; work from elevated areas; work in confined/cramped spaces; perform repetitive motions with hands/wrists/elbows and shoulders; reach in all directions; possess good finger dexterity; ability to lift and carry 15 lbs unassisted; ability to lift/lower objects up to 36 inches; vision requirements; hearing acuity; and other listed physical capabilities as indicated. Selected positions may require latex safety environments and respirator qualification. Additional Job Description Education: High School Degree or Equivalent Work Experience: 1 year If you like working with energetic enthusiastic individuals, you will enjoy your career with us! Equal Opportunity and E-Verify The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please see: #J-18808-Ljbffr Medical University of South Carolina

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